Terms

Order Requirements

When placing an order for any print on our website, please ensure that you have selected the correct image, size, and paper type. Careful attention to these details is vital, as our prints are custom-made according to your specifications. Once an order has been placed, modifications become difficult to accommodate due to the unique and intricate process of bringing your vision to life. Therefore, we advise double-checking all your choices to ensure utmost satisfaction with your final product.

Color Matching

At Jonathan Gardner Photography, we always prioritize delivering images that are true to life in terms of color accuracy. However, it is important to note that the colors you perceive on your mobile devices or computer monitors may slightly differ from the final product. This disparity can primarily be attributed to variations in screen calibrations, which can vary across different devices and settings. Despite these differences, we assure you that our team meticulously edits and enhances each photograph to ensure the highest quality output. While we cannot accept returns or cancellations solely based on variations in screen representation, we are dedicated to addressing any concerns you may have and working with you to achieve the best possible outcome for your desired end result.

Sales Taxes

Customers must ensure that they bear the responsibility for all applicable sales taxes associated with their purchases made through our platform. These sales taxes are calculated based on the delivery address provided by the customer and are subsequently included in the final invoice generated by our system. Rest assured, our team diligently ensures that the sales taxes relevant to your purchase are accurately determined and accounted for so you can have a seamless and transparent shopping experience with us.

Delivery

At Jonathan Gardner Photography, we take pride in providing exceptional quality prints for our valued customers. Rest assured that every print is carefully created and meticulously inspected to ensure that it meets our high standards of excellence. However, given the attention to detail and craftsmanship that goes into each print, we kindly ask for your patience. Please allow a reasonable timeframe of 2-4 weeks for us to prepare and ship your order. It is important to note that this time frame may vary slightly depending on the specific print and its unique requirements. We appreciate your understanding as we strive to deliver nothing less than perfection to you.

If customers receive their artwork in a damaged condition due to shipping, it is important for them to take the following steps to ensure a proper resolution. Firstly, customers should notify us at Jonathan Gardner Photography within 30 days of delivery. This allows us to address the issue promptly and efficiently. Secondly, customers should retain the shipping receipt as proof of purchase. Additionally, it is crucial to provide photographic evidence of the artwork's damage. Clear and detailed photographs will help us accurately assess the damage's extent. By following these steps, we can work together to resolve any shipping-related damage effectively and ensure customer satisfaction.

Cancellations

At Jonathan Gardner Photography, we are committed to creating custom prints based on each client's unique specifications. Therefore, we regret to inform you that we cannot accept cancellations once an order has been placed. It is crucial for you to thoroughly review your order and ensure its accuracy before finalizing the purchase. This diligent step will help prevent any discrepancies and ensure you receive a print that meets your exact desires. We appreciate your understanding and cooperation in this matter.

Returns

Due to the custom nature of our limited-edition prints, they cannot be returned or exchanged once an order has been placed. We urge you to review all details carefully before making a purchase.

Acceptance of Artwork

Upon receipt of your artwork, please inspect it thoroughly for any damage or discrepancies with your order. If you find that the artwork is damaged or does not conform to the specifications of the order you placed, written notice must be provided within 14 days of receiving the artwork. Failure to provide timely notice will nullify any return or exchange options.

Thank you for reading our Terms of Sale. By placing an order, you agree to these terms in full. We reserve the right to change these terms at any time, and any such changes will be updated on this page.

Copyright and Reproduction

At Jonathan Gardner Photography, we prioritize the protection of all materials and artwork featured on our site. Every piece of content, including photographs, videos, and text, is subject to copyright laws and is the sole property of the artist, Jonathan Gardner. As such, reproduction, distribution, or any form of unauthorized use of these creative works is strictly prohibited without the artist's express written permission. We kindly ask that you respect our commitment to copyright protection and appreciate your understanding in ensuring the preservation of the artistic integrity of Jonathan Gardner's work. Should you require any permissions or seek more information, please do not hesitate to contact us directly.